Returns & Exchanges

At The Big Bang Store, we want your wardrobe to be stellar. If your fashion finds aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your receipt; we will notify you once your refund has been processed.